Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, phone number (when creating an account)
• Shopping Data: Items you search for, store selections, shopping lists, preferences
• Voice Data: Audio recordings of voice commands (processed for voice recognition only)
• Feedback: Comments, ratings, reviews you provide about the Service

1.2 Information Collected Automatically

• Device Information: Device type, operating system, browser type, IP address
• Usage Data: Pages visited, features used, time spent, clicks, interactions (via Vercel Analytics)
• Location Data: Store locations selected, aisle interactions (if applicable)
• Cookies & Tracking: Session cookies to maintain app functionality
• Error Data: Crash reports, technical errors for troubleshooting

1.3 Information from Third Parties

• Analytics platforms (Vercel) for usage insights
• Error reporting services for technical diagnostics

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Providing voice shopping guidance, store navigation, and aisle mapping
• Personalization: Improving recommendations, saving preferences, customizing your experience
• Communication: Responding to your inquiries, sending updates, customer support
• Analytics: Understanding how users interact with AisleBird to improve features
• Security: Detecting fraud, preventing abuse, protecting user safety
• Compliance: Meeting legal obligations, responding to lawful requests
• Marketing: Sending promotional emails (with your consent; you can opt-out anytime)

3. How We Share Your Information

We do NOT sell your personal information. We share data only in these situations:

• Service Providers: Supabase (secure database & login), Vercel (hosting), Google Analytics (anonymous usage analytics), and similar tools that operate the Service on our behalf
• Legal Requirements: If required by law, court order, or government request
• Safety: To prevent fraud, protect safety, or enforce our Terms of Service
• Business Transfer: If we merge, acquire, or sell assets (we'll notify you)

We never share your voice recordings with third parties without explicit consent.

4. California Consumer Privacy Act (CCPA) Rights

As a California resident, you have the following rights under the CCPA:

4.1 Right to Know

You have the right to request what personal information we collect, use, share, and sell about you.

4.2 Right to Delete

You have the right to request deletion of personal information we've collected from you, except where we need to retain it for legal or business purposes.

4.3 Right to Opt-Out

You have the right to opt-out of the "sale" or "sharing" of your personal information. AisleBird does not sell personal information.

4.4 Right to Correct

You have the right to correct inaccurate personal information we maintain about you.

4.5 Right to Data Portability

You have the right to request your personal information in a portable format.

4.6 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

4.7 How to Exercise Your Rights

To exercise any of these rights, email us at privacy@aislebird.com with your request. Please include sufficient details to identify you. We will respond within 45 days of receiving a verifiable request.

5. Data Retention

• Account Data: Retained while your account is active and for 1 year after deletion
• Shopping Lists: Retained indefinitely unless you delete them
• Voice Data: Processed in real-time and not permanently stored on our servers
• Analytics Data: Aggregated data retained for 12 months
• Error Logs: Retained for 30 days for troubleshooting

6. Security

We implement industry-standard security measures to protect your information:

• HTTPS encryption for data in transit
• Secure password handling (never stored in plain text)
• Limited access to personal information (only authorized staff)
• Regular security audits

Note: While we strive to protect your information, no security system is 100% impenetrable. We cannot guarantee absolute security.

7. Voice Data & Recordings

AisleBird uses voice recognition to understand your shopping needs:

• Processing: Voice is converted to text in real-time using Web Speech API
• Storage: Raw audio files are NOT stored on our servers
• Retention: Text transcriptions are retained only as long as needed for your session
• Privacy: Voice data is not shared with third parties without consent

8. Children's Privacy

AisleBird is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete it immediately. Parents concerned about a child's data should contact us at privacy@aislebird.com.

9. Cookies & Tracking

• Session Cookies: We use cookies to maintain your session and user preferences
• Analytics: Vercel Analytics tracks usage to improve the Service
• Opt-Out: You can disable cookies in your browser settings (may affect functionality)

10. Third-Party Links

AisleBird may link to external websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

11. Your California Privacy Rights Summary

Under California law, you have specific rights regarding your personal information:

12. International Users

AisleBird is based in California, USA. By using the Service, you consent to the transfer of your information to the United States and its processing under U.S. laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above and, if required, by sending you an email or prominent notice on the Service.

14. Contact Us

For privacy-related questions or to exercise your CCPA rights, contact us at:

siamakkalhor.com

Mailing Address:
Siamak Kalhor Consulting LLC
Napa, California
United States

Web: siamakkalhor.com

This Privacy Policy is provided on an "as-is" basis. We reserve the right to modify it at any time. Your continued use of AisleBird after changes constitutes acceptance of the updated policy.