🆘 Support & Help Center

Welcome to AisleBird Support. Find answers, troubleshoot issues, or contact us directly.

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siamakkalhor.com

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Report a Bug

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Feature Request

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Frequently Asked Questions

❓ How does voice recognition work?

AisleBird uses your device's built-in speech recognition to convert what you say into text. Say "milk" and we'll add it to your list and show you which aisle it's in. Your voice data is processed in real-time and not permanently stored on our servers.

❓ Why aren't all stores in my area available?

We're currently mapping 119+ California retail locations (groceries, hardware, pharmacy, retail). We're expanding weekly. If you'd like us to add a specific store, email us at support@aislebird.com with the store location and chain name.

❓ Is my voice data private?

Yes. Your voice is processed locally on your device and converted to text in real-time. We do not permanently store audio recordings. See our Privacy Policy for details on how we handle your data.

❓ The app won't recognize my voice. What do I do?

Check these first:
• Make sure your device microphone is working
• Speak clearly and at normal volume
• Check that microphone permissions are enabled for AisleBird
• Try reloading the app

If still not working:
iPhone Safari: Tap the 🔒 lock icon → Website Settings → Microphone → Allow
Chrome/Firefox: Click the 🔒 → Site settings → Microphone → Allow

Still having issues? Email us at support@aislebird.com

❓ Can I use AisleBird offline?

AisleBird requires an internet connection for voice recognition and store data. We're working on offline capabilities for the future. For now, make sure you have a stable connection.

❓ How do I delete my account and data?

You have the right to request account deletion and data removal under California law. Email privacy@aislebird.com with your request. We'll respond within 45 days. See our Privacy Policy for more details.

❓ Is there a Pro version coming?

Yes! We're building a Pro tier ($3.99/month) with cross-device sync, smart analytics, and priority support. Sign up for updates at https://aislebird.com

❓ Can I use AisleBird on my iPhone/Android?

AisleBird currently works on all browsers (Safari, Chrome, Firefox, Edge). We're building native iOS and Android apps using Capacitor. Subscribe to updates for launch announcements.

Troubleshooting

Microphone Not Working

1. Check Browser Permissions
Make sure your browser has permission to access your microphone. Look for a 🔒 icon in the address bar.

2. Reload the Page
Refresh the page (F5 or Cmd+R) and try again.

3. Restart Your Device
Sometimes a device restart fixes microphone issues.

4. Try a Different Browser
If it works in another browser, there may be a browser-specific issue.

5. Contact Support
Still stuck? Email us at support@aislebird.com with details about your device and browser.

Store Data Not Showing

1. Select a Store
Tap the store selector at the top to choose a location. We have 119+ stores mapped.

2. Check Internet Connection
Make sure you have a stable internet connection.

3. Clear Browser Cache
Clear your browser cache and cookies, then reload the app.

Legal & Privacy

Important Documents

Privacy Policy — How we handle your data (California CCPA)
Terms of Service — Usage rights and limitations
Our Story — Background on AisleBird

About Us

Contact Information

All Inquiries: siamakkalhor.com

GitHub: github.com/siamakk2/aislemagic

Support Response Times

General Support: 24-48 hours
Bug Reports: 24-48 hours
Privacy/Legal Requests: 45 days (as required by California law)
Feature Requests: We review all requests and respond when implemented

Contact: siamakkalhor.com
Siamak Kalhor Consulting LLC | Napa, California